Privacy policy

Your privacy and security are important to us. Because we gather certain types of information about Hull City Official Supporters Club (HCOSC) members, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. Questions regarding this statement should be directed to datacontroler@hullcityosc.co.uk

HCOSC works in partnership with Pitchero our service provider to in the administration of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement without the consent of the user (except as required by law or in the case of imminent physical harm to the user or others).

HCOSC will collect and use member details for billing purposes, to anticipate and resolve problems with this web site, or to create and inform you of news and events. You may opt out of newletter emails. HCOSC is not liable to users who intentionally provide incorrect email addresses. User profile passwords are encrypted to industry standard. No credit card information is stored.

Pitchero use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

This web site contains links to other sites. Please be aware that Sport and Social Club is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

If a user wishes to subscribe to Sport and Social Club's newsletter, contact information such as name and email address will be required.

When you register on the web site, you will opt in receive a subscription to our weekly email newsletter. You may opt out of this at any time.

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code and age ). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

We use cookies to record session information, such as items that you add to your SSC shopping cart when you register for programs, leagues, events, or tournaments and to help you enter your user profile password less. "Cookies" are small files placed on your hard drive that assist us in providing these services to you.

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. Personal information collected on Sport and Social Club is stored in a secure operating environment that is not available to the public. We always use industry-standard encryption technologies (Thawte SSL certificates) when transferring and receiving sensitive consumer data (such as credit card numbers) exchanged with our site. Credit card information is not stored in our database.

If you have any questions about the security at our website, you can send an email to customer service email account.

We cooperate with law enforcement inquiries and demands for information that are made under force of law. Therefore, we may provide personal information to law enforcement agencies in what we believe to be emergency situations, we may provide personal information where required by statute, court order, legal process or lawful authority, and we may provide it to our legal counsel in connection with the foregoing.

With the Sport and Social Club User Profile, if personally identifiable information changes (such as your email address), the user is responsible for making these changes him or herself. This can be accomplished by logging into to your profile and using the "edit profile" option.

Users who no longer wish to receive our promotional emails may opt-out of receiving them by following the unsubscribe instruction provided in the email. Those users, however, will still receive league-essential emails, including, but not limited to, schedule, venue, rule changes and disciplinary notices.

If you have any issues unsubscribing through the automated process we include in promotional emails: please don't get angry with us. Sometimes computer stuff just doesn't work correctly, no matter how hard we try. We will be more than happy to remove you manually in a very timely manner, just drop us a line to our customer service email account and be sure to include the email address to which you are receiving our communications.

If we decide to change our privacy policy, we will post those changes at your player profile page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Terms and Conditions

Information that is gathered from visitors
In common with other websites, log files are stored on the Pitchero server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor’s email and a username will be stored on the server. As will details such as Telephone Numbers, Home Address and Membership type (Adult or Junior).

How the Information is used
The information is used to enhance the vistor’s experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

Google Ads
Google, as a third party vendor, uses cookies to serve ads.

Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.

Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.